Terms/Conditions

Limited Warranty

Terms/Conditions

All products carry a full one year, limited warranty due to workmanship/material/manufacturers defect or a manufacturer warranty, whichever is greater. Black Forest, Ltd. will at its option replace, repair, or refund an amount not to exceed the original purchase price of products, not including the cost of precious stones, constructed of at least 10k precious metal quality in the event of workmanship or material defect for a period of one year from date of shipment. All other metal products are warranted to be free from manufacturing defect at the time of shipment from the factory and are not warranted for tarnish or discoloration.

Workmanship or material failure of synthetic stones will be covered by replacement at no cost or refund of an amount not to exceed the original purchase price for a period of 1 year from the date of shipment. Abuse, neglect, discoloration or oxidation of base metal, gold products of less that 10K value, or Sterling silver products will not be covered. Precious stones are warranted to be free from defect at the time of shipment from the factory. There is no warranty for loss of precious stones.

Black Forest shall not be liable for any other damage whatsoever, including lost profits or any other incidental or consequential damages, by reason of defect, delay, or other breach or claimed breach of these terms, and disclaims any liability for such damage to the full extent. Such disclaimers are protected by Minnesota’s enactment of the Uniform Commercial Code, Minnesota Statutes Section 336.2-719.

Any product requiring warranty consideration must be returned in accordance with “Return” policy to our factory for evaluation. You may incur unnecessary charges if you ship product to Black Forest without prior authorization. Items returned without authorization will be disposed 30 days after receipt.

A quote for repairs not covered will be furnished before any repair is started. “This warranty gives you specific legal rights and you may also have other rights which vary from state to state.”

Terms

Terms/Conditions

There shall remain in effect a fully enforceable “lien” against all product shipped until paid in full. Payment terms are net 30 days upon credit approval. Orders without credit approval will require a payment in full prior to shipment and may require a deposit prior to production. A charge of $35.00 will apply for any NSF checks received. A monthly service fee of $30.00 on past due accounts and interest of 1.75% monthly on balances over 30 days will be charged. All costs of collection and legal fees required to collect unpaid past due accounts or repossess liened product will be due upon invoicing. All open or limited credit terms will be reevaluated and may be revoked immediately when your account becomes “past due”. Production may be halted and shipment delayed pending satisfaction of the past due amounts and open credit will be canceled. All open credit must be preapproved after cancellation.

Service Charges

Terms/Conditions

SET-UP SERVICE CHARGES: Set up costs include the use of “house” fixtures utilized to create a production order. These fixtures are proprietary and the exclusive property of Black Forest, Ltd. Set-up used for specific production which has been paid in full will be maintained for the exclusive use of the purchaser for a period of

3 years from the last use. A request by a customer to retain ownership and possession of any dedicated set-up will be quoted accordingly and must be accompanied by a 100% deposit prior to release of set-up. All replacement, modification, or repair costs of set-up fixtures released from Black Forest will be the sole responsibility of thepurchaser. There may be price reductions available where multiple or matching styles apply.

There may be additional charges for complex or custom masters. Our sales team will advise you on the most cost effective way to create your design.

Gold Pricing

Terms/Conditions

GOLD VARIATION FACTOR: All prices are based on a Gold Market price of $1,000.00 per troy ounce. If the current Gold Market price is higher or lower than $1,000.00 a “Gold Variation Factor” will be used to adjust to the current market. PLEASE CALL FOR CURRENT PRICING.

The sales team can provide you with the proper adjustment when applicable and answer any questions you may have. All precious metal orders will be adjusted to the gold market price valid on the work-day after the purchase order is received. The adjusted price is good for the product described on your P.O. for 15 days.

Note: Prices are for standard designs. There may be price reductions available where multiple or matching styles apply. There may be additional charges for complex or custom masters. Our sales team will advise you on the most cost effective way to create your design.

Cancellation

Terms/Conditions

In the event of a cancellation, all charges incurred, plus re-stock charges or a minimum charge of $100.00 (Z) whichever is greater will become due and payable.