General Info

Birth Month Stones

FAQ's,General Info

Trademarks

General Info

It shall be the sole responsibility of the client to obtain authorization to reproduce or use for any purpose the legally restricted or otherwise exclusive trademark, logo, design, or copyright from the rightful owner of, or authorized agent for, the owner of the same. Black Forest, Ltd. assumes no liability for the use, including reproduction, or infringement of any registered trademark or copyright. All costs to resolve disputes including litigation shall be the sole responsibility of the client and will be promptly paid by the client to Black Forest, Ltd.

Returns

General Info

Returns will not be accepted by the factory without a ‘Return Goods Authorization” issued by Black Forest. Acceptance of returned goods does not constitute a credit or refund. All authorizations for returns other than those which are specifically for consideration of applicable workmanship or material defects as determined by Black Forest must be requested within 10 days of shipment. You may incur unnecessary charges if you ship product to Black forest without prior authorization.

Shipping

General Info

All shipments are billed FOB, our factory. Ship dates and methods are acknowledged with the best information available, however Black Forest, Ltd. will not be liable for unavoidable delays or other failure by shipping carrier. “Drop Ship” service is available at $ 10.00 (A) per package.

International drop-ship must be arranged prior to acceptance of a purchase order. Applicable duties and tariffs will be charged.

Presentation Assistance

General Info

Representatives from Black Forest Ltd. are available to travel to your location and provide technical support for your sales presentation. Charges for this service are cost of travel, lodging, meals etc. Discuss this option with your sales representative.